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Title:  Electromechanical Technician - Optical Instruments

Powering Vision

Essilor is an international company and the leading provider of eyeglass lenses in the world. Our mission is improving lives by improving sight, and we work every day to bring good vision to the 4.5 billion people around the globe in need of visual correction. Our products are worn by one billion people daily in 130 countries. Essilor Canada employs more than 1,000 visionaries nationwide throughout its 30 locations.

Axis Medical’s expertise is about the optometry and finishing instruments. We develop solutions to help eye care professionals in fitting and mounting lenses, equipping their shops with ophthalmic instruments, diagnostic equipment, measuring devices, tools & consumables.

 

Your mission

 

You will be responsible for participating in the development plan and the success of Axis Medical Inc. in the development and implementation of various strategic and tactical marketing plans. You will also be responsible for web projects and digital transformation.

 

Join our team as an Electromechanical Technician – Optical Instruments and be a visionary. Pave the way to a brighter future, both for yourself and all Canadians needing visual correction.

 

Your main challenges:

  • Repair, calibrate and install equipment at the client’s business site (occasionally from the office);
  • Provide telephone technical support to clients, technicians and sales representatives in order to identify problems and provide adequate solutions;
  • Train clients on how to use the equipment;
  • Rebuild used equipment for resale;
  • Identify and manage the level of spare parts required to repair the equipment. Verify and label standard exchange spare parts to be returned to the head office
  • Manage and plan workshop and field service calls according to priorities with the cooperation of the sales representatives. Register all cases as work order cases and report travel schedule;
  • Prepare equipment for demonstrations at clients’ business sites and optical shows;
  • Visit existing clients for periodic follow-ups;

 

Your profile

  • College degree in Electromechanical (optical knowledge is an asset);
  • Network and IT knowledge;
  • Minimum of 2 years of experience in technical services;
  • Good communication skills, both oral and written;
  • Valid driving license in the province of employment/location;
  • Able to lift up to 35 kg (75 pounds);
  • Flexibility for working hours on the road;
  • Frequent travelling required with some overnight stays.

 

Why work with us?

Essilor Canada is a place where employees can bring their vision to life and where teamwork and innovation create real impact in the lives of customers and their patients. When you work each day to help correct, protect and support the world’s vision, it’s a point of pride. Learn more about us at https://www.essilor.com/en/the-group/essilor-overview/.

 

At Essilor Canada, diversity is one of our most important values. If you have any particular needs, don’t hesitate to contact us and we will work with you at each step of the recruitment process to ensure that you feel at home.