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Title:  Optical Mechanic

Are you a great Optical Mechanic or Fitter?

Do you thrive on variety, and enjoy rotating through various stations each day?

If you're a skilled Optical Mechanic, with "QC level" skills, and enjoy problem solving, this is a brilliant opportunity for you!

 

We are implementing a new liaise role in our Silverwater plant, between our Customer Service team and Production teams, to support order fulfilment. This role will rotate between Fitting, QC and Order Fulfilment Coordination, as well as supporting in Warehouse when required. 

The key responsibilities in this rotation will include:

    • Job Assessments of returns

    • Reviewing remakes and working out whether the same issue will repeat, or if a different solution is needed

    • Writing instructions on orders (using ordering system) to ensure CS or OFT teams know clearly and concisely what action is needed

    • Communicating complex issues in a simple way with stakeholders

    • Communicating with other Optical Workers/Mechanics about job issues and how to rectify them

 

Key Criteria:

    • Must be a skilled Fitter, with ability to QC (even if that isn’t what you’re doing right now)

    • Good written and verbal communication skills

    • Intermediate computer skills with previous experience in using ordering systems

    • Great problem solving skills and an ability to understand the root cause of issues

    • Attention to detail

 

This is a permanent, full-time position, and we encourage applications who are motivated to drive their career forward to apply for this excellent opportunity. 

 

Candidates who are qualified Optical Mechanics will be highly regarded, but those with equivalent skills are encouraged to apply!