Title:  Asia Export Labs Quality Expert

Position: Asia Export Labs Quality Expert

Reports to : Asia Export Labs Head of quality

Location: Amata, Chonburi, THAILAND

 

EssilorLuxottica, a fully integrated player, is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.

The company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With a worldwide presence across all stages of the value chain, EssilorLuxottica has over 180,000 employees committed to providing vision care and eyewear products that meet the individual needs and aspirations of each consumer. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products that have been rigorously tested to meet internationally recognized standards, from the simplest pair of glasses to the most sophisticated custom-made lenses and branded eyewear.

By investing heavily in R&D for cutting edge lens and frame technology, as well as reimagining the design, form and function of eyewear, EssilorLuxottica constantly sets new industry standards for vision care and eyewear and the consumer experience around it. Beyond the products we make, our company and our people are deeply committed to elevating the importance of vision as both a basic human right and a key lever for global development.

For more information, please visit www.essilorluxottica.com

 

Nice to know

The mission of this role is to create quality systems and processes that aid Asia Rx to meet product specifications, comply with external regulations, and internal standards.  To be the voice to protect customer and group interest.

 

Your day in Asia Export Labs Quality team

1) Quality and Customers

•             Lead Winning program with Rx, Regional project deployment: Customer BSC, action plan on improvements as outcomes of customer satisfaction surveys. 

•             Establish Rx Quality Referential including new Rx integrating into Asia Rx.

•             Establish and lead for Quality Techno club for Asia Rx.

•             Establish a process for Customer Issues Resolution: Structured 8D approach, animate effective exchange among the Rx on Lessons learned.

•             Monitor process capability of the plants and facilitate support and action plan building on improvement.

•             Initiate and drive for Quality digitization deployment.

•             Set in place quality culture mindset, process quality audits, work with Rx to report issues, alert on non-conformance and support improvement action plans to get back to standard.

•             Monitor and report the product and process performance, actively follow the action plans on improvement.

•             Support alignment between Mass prod plants and Rx.

•             Develop a continuous improvement mindset, propose and work with engineering/sites improvement ideas.

 

 

 

 

 

2)  Interactions

•             Work closely together with Rx quality managers on key topics in the plant and support product and process quality guarantee.

•             Work with customers and support plants during quality issues needing regional coordination.

•             Animate activities among Rx QA Managers, Quality Experts, NPI Coordinators, WW Manuf Q, SC, ME, GLE, Market Quality, Lens Manufacturing, EQC, Validation and QMS teams.

 

Must have

 

Technical Competencies:

  • Technical Knowledge of Product and Process
  • Specification (product & process) validation to product requirement (safety, regulation, claim, consumer benefit and satisfaction)
  • Knowledge of Quality tools & methodologies (concept analysis, risk assessment...)
  • Understand the innovation cycle & validation process for new products (design, lens, material, coating, complex system, digital solution, services) & new technologies

Requirements

  • Bachelor degree in Engineering, Chemistry Science, or related field.
  • Fluent in English (read, write, speak)
  • 20-30% of time travelling is required
  • Technical knowledge on: Quality systems, process control, Statistical analysis, Group QMS, ISO 13485
  • Proficient in MS Applications (Excel, Word, PowerPoint, MiniTab)